AMTELCO recently announced a new dealer/distribution program that allows partners to offer a number of different AMTELCO telecommunications products to their customers. AMTELCO is pleased to announce that Black Box Corporation (NASDAQ: BBOX) has become a member of this program.
“AMTELCO is very happy to be partnering with Black Box as their breadth is so wide across all industries and the products they will sell, including AMTELCO’s Soft Agent, ‘Just Say It,’ Pro Show, eCreator, and RED ALERT systems, compliment communications systems and provide a superior customer service experience,” stated AMTELCO President Tom Curtin.
The Regional Manager from Black Box in Arlington, TX, Jeff Jamison, had this to say about the new partnership: “In today’s economy, we strive to offer our customers strategies and designs utilizing today’s cutting-edge technology. Applications that can actually save a company valuable employee time equates into hard dollars. We are excited to add the AMTELCO product line to our portfolio, enriching our offerings and providing forward-looking solutions.
Black Box is the world's largest technical services company dedicated to designing, building and maintaining today's complicated data and voice infrastructure systems. Black Box services 175,000 clients in 141 countries with 192 offices throughout the world. To learn more, visit the Black Box Web site at http://www.blackbox.com.
AMTELCO has been a leading provider of innovative customized call center solutions for more than 30 years. With a strong background in call centers in numerous industries, including telephone answering services, healthcare organizations, higher education facilities, and general business, AMTELCO’s primary focus has always been to design systems that offer solutions for enhancing customer service, improving agent productivity, and reducing costs, resulting in increased profitability. Backed by AMTELCO’s 5-Star Service and Support, AMTELCO’s innovative products feature numerous PBX integrations, including Avaya, Cisco, NEC, Nortel, and Siemens, and are recognized throughout the various call center industries for reliability, integrity, and trouble-free operation. For more information on AMTELCO’s Call Center Innovations, visit http://callcenter.amtelco.com; for more information on AMTELCO’s 1Call Healthcare Division, visit http://www.1call.com; and for more information on the RED ALERT Emergency and Event Notification system, visit http://www.redalertsystem.com.
For more information on AMTELCO’s Dealer Program, contact AMTELCO at (800)356-9148. For information on Black Box, contact (724) 873-6788.
"Florida State University is using the Red Alert system on campus for contacting emergency personnel and other groups, including disabled students during campus emergencies. Red Alert is an important part of our process of emergency notification on campus. We also activate over 375 Emergency Blue Light phones using the system and have the capability to send a recorded message to each tower."
Harvey "Buck" Buchanan Jr.
Director, Office of Telecommunications
Florida State University